Focuses on improving well being of different groups of people by responding to issues and challenges they face. (outcome)


  • government set up structures, policies, national programs in a targeted manner
  • Despite efforts of community groups and the govt, there could be gaps in addressing specific needs of groups of people
    • to bridge these gaps ⇒ individuals can initiate their own efforts of tap on the resources and programs provided by the govt or community groups
    • can also create new community groups to further attend to specific needs of society that has not been addressed

Examples: SocialStudiesExamples

Efforts by InvididualsEfforts by Community GroupsEfforts by Govt
Mdm Malligesvari
Through RSVP Singapore ⇒ she identified areas of need in community.
→ used her knowledge and skills and experience to help others.
→ volunteered as an instructor for Age Well Everyday (AWE) program → that promotes active ageing and healthy lifestyles for seniors to reduce risk of dementia.
→ teaches seniors to stay healthy, exercise and keep active through brain stimulating activities.
RSVP ⇒ example of SSA (social service agency)
→ engages Senior citizens in volunteerism.

Senior citizens at RSVP SG ⇒ serve more than 20000 beneficiaries every year.
→ include socially isolated seniors, elderly patients discharged from hospital care, mentally disadvantages, and at risk children from low income families.
Govt Agencies ⇒ such as NCSS ⇒ develop resources to enhance capabilities of SSAs

NCSS ⇒ developed Volunteer management toolkit 2.0 ⇒ provide SSAs with framework and guidelines on how to manage volunteers efficiently.